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Continue reading →: Every Major TMC Is Quietly Becoming an AI RouterAmex GBT, BCD Travel, Navan, and Identity Travel are all becoming an AI router in 2026. The real question is whether your travel policy survives contact.
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Continue reading →: AI Disintermediation Isn’t Killing OTAs. It’s Making Them the Infrastructure Underneath It.AI disintermediation of OTAs looks inevitable — but 2026 evidence says the opposite is happening. Here’s what that means for corporate travel programs.
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Continue reading →: NDC Hit 24% Adoption. Most Corporate Programs Haven’t Cleared It — and MCP Is Already Being Sold to You
NDC hit 24% adoption, but 37% of corporate programs made zero NDC bookings. Here’s the NDC corporate readiness gap — and why MCP isn’t the fix yet.
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Continue reading →: Your TMC Now Tilts Toward OTA Rates, Not YoursIt’s not AI. It’s commission. Why your TMC has more reason to earn from OTA content than from the rate it negotiated for you.
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Continue reading →: Professional Services Travel Grew 44.6%. Here’s Why That Matters More Than It Looks.Navan H1 2026: professional services travel up 44.6%, nearly triple any sector. AI implementation is the engine. What it means for 2027 budget planning. (152 chars ✓)
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Continue reading →: Amazon’s Travel Strategy Has Nothing to Do With TravelAmazon’s travel strategy isn’t about selling trips — it’s about owning the interface while the AI model and fulfillment both become commodities.
AI, Travel Technology & Business Travel Insights
Notes by Rajeev Goswami
Insights on AI, Business Travel & Leadership
Hi, I’m Rajeev Goswami
This blog brings together my work and thinking at the intersection of AI, business travel, leadership, and technology-driven change.
Drawing from my experience as CEO of WWStay, working with global clients, and involvement with the GBTA Tech Committee, I write practical, reflective pieces on how organisations and people adapt in a changing world.
Welcome !
CEO of WWStay and GBTA Tech Committee member.
I write about AI, business travel, and leadership.
Let’s connect
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