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Continue reading →: Business Travel Confidence Just Fell to 41%. It’s Not One Crisis — It’s Three, Landing at OnceGBTA’s poll shows business travel confidence 2026 collapsed from 59% to 41%. The real causes: geopolitics, jet fuel costs, and an unresolved AI ROI question.
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Continue reading →: The Corporate Housing Boom Your Travel Policy Isn’t Built to HandleData centers need 499K workers. Most T&E policies have no category for their housing — and your TMC’s tools weren’t built for it either.
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Continue reading →: Every Hotel in Your RFP Now Claims to Be “AI-Ready.” The Industry Has No Standard to Verify It.Every hotel says it’s AI-ready. No certification body verifies the claim. Here’s what AI-readiness actually requires — and the question missing from your hotel RFP.
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Continue reading →: Your Hotel Rate Is in the GDS. AI Defaults to the OTA Rate Instead. That’s Your New Compliance Problem.The compliance question is solved. Your AI booking tool enforces rate caps, flags out-of-policy selections, and triggers pre-approval workflows. The harder question — the one the industry has not started asking yet — is whether the AI making the recommendation can actually see your contracted hotel rate. Hotel GDS rate…
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Continue reading →: Expedia Wants to Run Your Hotel’s Pricing. Corporate Travel Managers Should Read the Small Print.On June 23, Expedia published global research covering 1,500 hotel decision-makers and named its next strategic move: Autonomous Distribution — a three-phase plan to run a hotel’s pricing, availability, and promotional strategy on autopilot. The headline: fully connected hotels drive better revenue. The subtext: hand us the controls. Industry coverage…
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Continue reading →: When AI Travels: Hidden Language Risks in Global Duty-of-CareAI can speak dozens of languages, but that doesn’t mean it supports every traveler equally. As AI becomes embedded in traveler support, risk management, and duty-of-care workflows, travel managers must understand the hidden language and cultural biases that can affect traveler safety and decision-making.
AI, Travel Technology & Business Travel Insights
Notes by Rajeev Goswami
Insights on AI, Business Travel & Leadership
Hi, I’m Rajeev Goswami
This blog brings together my work and thinking at the intersection of AI, business travel, leadership, and technology-driven change.
Drawing from my experience as CEO of WWStay, working with global clients, and involvement with the GBTA Tech Committee, I write practical, reflective pieces on how organisations and people adapt in a changing world.
Welcome !
CEO of WWStay and GBTA Tech Committee member.
I write about AI, business travel, and leadership.
Let’s connect
Categories
- AI in Business Travel (18)
- AI in Business Travel *(live category, unchanged)* (1)
- AI in Business Travel, Hotel Distribution & Technology *(live categories, unchanged)* (1)
- AI in Business Travel, Hotel Distribution & Technology, Travel Tech Insights *(live categories, unchanged)* (1)
- AI in Business Travel, Team & Project Travel *(live categories, unchanged)* (1)
- AI in Business Travel, Travel Tech Insights (1)
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