Browse all articles, essays, and reflections. Use search or categories to find topics of interest.
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Every Major TMC Is Quietly Becoming an AI Router
Amex GBT, BCD Travel, Navan, and Identity Travel are all becoming an AI router in 2026. The real question is…
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AI Disintermediation Isn’t Killing OTAs. It’s Making Them the Infrastructure Underneath It.
AI disintermediation of OTAs looks inevitable — but 2026 evidence says the opposite is happening. Here’s what that means for…
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NDC Hit 24% Adoption. Most Corporate Programs Haven’t Cleared It — and MCP Is Already Being Sold to You
NDC hit 24% adoption, but 37% of corporate programs made zero NDC bookings. Here’s the NDC corporate readiness gap —…
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Your TMC Now Tilts Toward OTA Rates, Not Yours
It’s not AI. It’s commission. Why your TMC has more reason to earn from OTA content than from the rate…
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Professional Services Travel Grew 44.6%. Here’s Why That Matters More Than It Looks.
Navan H1 2026: professional services travel up 44.6%, nearly triple any sector. AI implementation is the engine. What it means…
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Amazon’s Travel Strategy Has Nothing to Do With Travel
Amazon’s travel strategy isn’t about selling trips — it’s about owning the interface while the AI model and fulfillment both…
